Keep Score
Here's a question:
When is the best time to check the score during any game?
The answer is obvious:
While you're in the game.
Checking the score helps us know if we're winning and gives us cues to adjust when we aren't. One of the foundational tools I teach teams is how to build a Scoreboard.
Here are six tips that will help you clarify yours:
Start measuring and reviewing on a weekly basis (in your Weekly Sync).
Assign a clear owner—someone who updates the scoreboard and drives the outcomes.
Tie it back to the KPIs of the core functions in your Org Chart.
1 metric tied to the long-term goals or Destination.
1 metric tied to what drives your company's economic engine.
Last, but most important than anything, use LEADING INDICATORS. Great metrics tell us what will happen, not what happened.