In a fast moving world where deep expertise is also necessary, it is extremely difficult to exert top-down authority for every detail. In other words, there is almost no point, and maybe not even a way, to micromanage.
Algorithms, and pre-defined processes work well, until something unexpected, something that hasn't been documented in any process, happens. In a fast paced market, there is no time to ask leadership for an adequate answer. Immediate action may be required, especially when “I'll get back to you on that” won't suffice.
In these cases, the best solution is to use self-organized, multi-disciplinary teams that operate with decentralized authority. Autonomy.
But in order to maintain the organization's aim, and deliver consistently, a pre-requisite to autonomy is to have a defined MTP, and readily available, real-time dashboards. Autonomy has to be informed necessarily by purpose, shared values, and current status (represented by real-time KPIs).
Autonomy is not just applicable to internal teams, but once a framework and a culture exists for it, it can be also applied to staff on demand or even customers, providing them with the freedom to operate more independently, thereby offering the organization greater potential for exponential growth.
ExO Attributes are the 11 things that the best performing companies in the world do particularly well, and that allow them to deliver in excess of 10x better results. If you haven't done it yet, a good place to start is by reading Exponential Organizations 2.0. Get a free copy of it HERE.
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